Cultural and Bias Awareness Improve the Quality of Investigations 

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Cultural and Bias Awareness Improve the Quality of Investigations 

A common notion is that certain tell-tale signs, such as not making eye contact, can be used as sure indicators that a person is lying. However, forensic investigator Ruben Naiker, CFE, points out that there may be other reasons, such as culture or personality, for why an individual might exhibit certain behaviors besides dishonesty. Understanding cultural differences and being aware of one’s personal biases during interviews are crucial for achieving accuracy in investigations, said Naiker during a presentation on the topic at the 34th Annual ACFE Global Fraud Conference. 

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The Psychology Behind Detecting Lies

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“You have an innocent person in front of you and you look a little bit harried. You’re dropping papers, confusing cases, you’re spilling coffee on documents and you’re going to look at him and he’s going to become exacerbated. You’ve got a guilty person in front of you, you’re doing the same things. He’s thinking this is a great day.”

Dr. David Lieberman shared his expertise as a psychotherapist in the fields of human behavior and interpersonal relationships with attendees of the 34th Annual ACFE Global Fraud Conference through his keynote session.

Gender Considerations in Investigative Interviews

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Gender Considerations in Investigative Interviews

Bright and early on International Women’s Day, the first session of the 2023 ACFE Women’s Summit kicked off with a conversation on gender considerations in investigative interviews. A panel of four professional fraud fighters discussed their experiences as women in the anti-fraud field and shared knowledge of how to combat biases based on gender and perception therein.

As they began, you got the impression that they could talk at length on this subject, the nuances and variations within, and their experiences as women in the anti-fraud profession.

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Reevaluating the PEACE Interview Method in a Remote World

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Reevaluating the PEACE Interview Method in a Remote World

Many of you have probably heard of the PEACE framework for investigative interviewing. Since the changes brought on by the pandemic have taken effect, some pros and cons have emerged with this method of interviewing. Bruce Pitt-Payne, a long-time investigator with Royal Canadian Mounted Police, broke it all down at the 33rd Annual ACFE Global Fraud Conference, in his virtual session “The Pros and Cons of Conducting Virtual Investigative Interviews.”

Before he got started, and many times during his presentation, Pitt-Payne wanted to clarify that when he uses the word “cons,” it’s not always in a negative connotation. When he uses the word, he says we should think of “considerations,” or just reevaluating how we did things before and looking at things in a different way.

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Things Have Really Changed...Including Surveillance Investigations

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Things Have Really Changed...Including Surveillance Investigations

There was a little bit of humor to start Keith Elliott’s session, “Investigations and Surveillance in Today’s Landscape,” at the 33rd Annual ACFE Global Fraud Conference. It was Elliott’s segway into how things have changed so much since the start of the pandemic, including surveillance in investigations.

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Fraud Investigations in a Remote World: How to Pick up on Social Cues From Behind a Computer Screen

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Fraud Investigations in a Remote World: How to Pick up on Social Cues From Behind a Computer Screen

Aspects of our life that we probably never thought would need to go remote or virtual have gone that way due to the pandemic. That includes fraud investigations which commonly included the observance of behaviors of people suspected of fraud.

So, does this mean you can’t get the whole picture of telling body language during a fraud investigation done remotely? According to Rupert Evill, CFE, there are still mannerisms you can pick up behind a computer screen. He outlined them during his session “Behavioral Analysis and Truth Detection in the Remote Era” at the 33rd Annual ACFE Global Fraud Conference.

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